Last Updated: [22/02/2025]
1. No Refund on Wallet Money
- All wallet top-ups are non-refundable as the equivalent points are immediately credited to your account.
- Points can be used for SayHie’s advanced features but cannot be withdrawn or converted back to cash.
2. No Refund on Pro Memberships or Ads
- Purchases for Pro Memberships, Ads, and other premium features are non-refundable.
- Partial or full refunds will not be issued once the purchase is confirmed.
3. Refund on Service Failure
- A refund will only be issued if a paid service is not delivered due to a technical issue.
- Users must contact support within 7 days of the transaction to request a refund.
4. Chargebacks & Disputes
- Any unauthorized chargebacks or payment disputes may result in account suspension.
- If you encounter payment issues, please contact support before initiating a chargeback.
5. Changes to Refund Policy
SayHie.com reserves the right to change this Refund Policy at any time. Continued use of the platform signifies acceptance of the updated policy.
For questions regarding this Refund Policy, contact us at support@sayhie.com.