Cancellation & Refund Policy for SayHie.com

Effective Date: 10-7-2024

1. Introduction

Thank you for choosing SayHie.com. We are committed to providing a seamless and enjoyable experience on our social networking platform. This Cancellation & Refund Policy explains the circumstances under which we can offer cancellations and refunds for our services.

2. General Policy

SayHie.com offers a range of free and premium services, including messaging, photo/video sharing, groups, events, blogs, a directory, and a marketplace. Our services are primarily digital, subscription-based, and consumed immediately upon access. Therefore, we do not generally offer refunds or accept cancellations once a service has been accessed or utilized.

3. Non-Refundable Services

• Subscription Fees: All subscription fees for premium services are non-refundable once the subscription period has begun.
• Ad Campaigns: Payments for ad campaigns and promotional features are non-refundable due to the real-time execution and customization of these services.
• Digital Content: Any fees paid for accessing or downloading digital content on SayHie.com are non-refundable.

4. Exceptional Circumstances

In rare cases, we may consider a refund or cancellation under the following conditions:

• Technical Issues: If you are unable to access our services due to technical problems on our end, we may offer a partial or full refund, depending on the nature of the issue.
• Service Termination: If we terminate your subscription or access to services without cause, we may issue a prorated refund for the remaining subscription period.

5. Refund Requests

To request a refund under exceptional circumstances, please contact our customer support team at [Insert Contact Email] with the following information:

• Your name and account details
• Description of the issue or reason for the refund request
• Any relevant supporting documentation or evidence

Our team will review your request and respond within 14 business days. Approval of refunds is at the sole discretion of SayHie.com.

6. Changes to This Policy

We reserve the right to modify or update this Cancellation & Refund Policy at any time. We will notify you of any changes by posting the updated policy on our website and updating the effective date.

7. Contact Us

If you have any questions about this policy, please contact us.